A revolutionary product! A mask made exclusively from authentic Konjac roots, 100% natural and reusable thanks to the antibacterial properties of natural Konjac fibers.
This version is enriched with collagen which is known for its lifting, firming, anti-aging, moisturizing and plumping properties. Our mask deeply moisturizes and balances the pH of your skin. Regular use of this mask promotes blood circulation to reduce dryness of the epidermis and keep the skin clearer and brighter.
For a fresh feeling, place it in the refrigerator at least 2 hours before use.
Since our mask is reusable, we recommend that you carefully place it back in its resealable bag. Keep it in the refrigerator.
When the mask no longer contains serum and is dry to the touch, you can use it as a neutral support. The natural fibers that make up the mask allow you to extend its life by adding a suitable solution (e.g. rose water) that you pour into the bag so that the mask soaks in. Once the mask has absorbed this solution, apply it as described above.
Faq
Delivery / returns
Standard delivery is by Colissimo with tracking and drop-off without signature. If you prefer delivery by Colissimo Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online as soon as possible.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Colissimo with tracking and drop-off without signature.
Whichever shipment method you choose, we will provide you with a link to track your package online as soon as possible.
There are different delivery methods, click here to read information on this subject.
Order / payment
You can choose from several payment methods offering maximum security.
You can pay :
- By credit card online
(secure SSL payment; cards bearing the initials Carte Bleue, Visa, Eurocard-Mastercard). You will be asked to enter your card number and expiry date directly in the field provided (secure entry via encryption). Your card will be debited when you place your order. - By direct debit Subscription, all bank charges to be borne by the applicant.
- By cheque in euros, Payment by cheque is not accepted as the collection fees are prohibitive. The bank charges between €13 and €15. Any cheque received is automatically destroyed. We recommend payment by VISA or Mastercard, or bank transfer, which does not incur any charges. Payment by card is immediate and your order is dispatched within 24 hours (if all products are in stock). Bank transfer usually takes 2 to 3 days for bank-to-bank transfer.
Yes, our sales department is available Monday to Friday between 8.15am and 5.15pm. Our teams will help you order your natural food supplements.
France: +33 (0) 1 76 38 20 18
Belgium: +32 (0) 10 23 33 50
It is not necessary to create an account to place an order on our site.
However, registering allows you to view your order history. It also saves you time for future orders (saving your contact details and/or payment method).
With the loyalty program, you can also accumulate beez. Consult this page here if you are interested;
As soon as your order is validated, you will receive a confirmation email with your invoice attached. Your invoice is also available in your account under "Invoice".
To use your coupon code, simply enter it in the appropriate field on the Shopping Cart or Checkout page.
The customer has a period of 14 working days to return unsuitable products at his own expense. This period runs from the day the order is delivered to the customer. If this period expires on a Saturday, Sunday or public holiday, it is extended to the next working day.
The product must be returned to Santi-shop in its original packaging and the product must not have been unsealed or opened, in order for the customer to benefit from the right of withdrawal.
The Product must be returned to :
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Santi-shop, 11 rue Paul Rischard 21, 5324 Contern, Luxembourg.
This right of withdrawal is exercised without penalty, with the exception of the cost of return.
In the event of exercising the right of withdrawal, the customer may request reimbursement of the sums paid, subject to the products being reshipped at the customer's expense. This reimbursement will be made as soon as possible and at the latest within 30 days following the exercise of this right.