Santi-Shop
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Dated: 12/09/2017
by Richard from RADFORD, UNITED STATES

this site is the best place, none close for gemmotherapy. I am a physician that utilizes gemmotherapy and refer all my patients to this site for their extracts. The only problem is that patients and myself at times have significant problems with concealed orders because of inability to secure payment with U.S. credit cards. I truly appreciate this site hope you can work on the credit card problem. Have had 4 patients in the last 2 months unable to purchase because of credit card problems. R Williams M.D.

by Santi-shop

Thank you Richard for your comment.

The payment issue with US credit cards is known and we cannot do anything about it on our side but the solution is easy for the card holder. The two actor that can solve it are the card holder and his bank. Our payment process uses 3D Secure system as developed by Visa and Mastercard.

When PayPlug payment Company sends the request for payment to the Bank, this one checks if the card holder has activated the 3D Secure code on his card. If not, the US Bank often rejects the request for payment without any information to the card holder. This is the major issue since our client receives no feedback on his payment that has been refused by his bank. He usually gets a blank screen.

The solution is simple. The card holder needs to contact his bank to register for 3D Secure on his card.

Here is what Chase Bank says about it in its FAQs. What benefits does Verified by Visa provide and how do I register?

Verified by Visa is a free, innovative service certified by Visa.

Verified by Visa enhances the security of your existing Visa card with a personal Password you create. Using this Password gives you the reassurance that only you can use your Visa card online when you shop at participating merchants.

When you register for Verified by Visa, your card can be automatically recognized when you shop at participating merchants. During your online checkout, you’ll be presented with a Verified by Visa “pop-up” box. Simply enter your unique Password to verify your identity and continue with your purchase.

For your protection, if the Password entered doesn’t match the Password you previously set up in your profile, the transaction will not be processed. You can continue to use your card without your Password at online stores not participating in Verified by Visa.

Dated: 11/13/2017
by Michael from PLESNOIS, FRANCE

Très bon boutique en ligne de produits bio. Rapidité. Produits bien emballés. Prix ​​abordable. Je recommande!

Dated: 06/15/2017
by Mary Ann from SYRACUSE, UNITED STATES

I just got fantastic results with the delicious organic lupin flour, which I haven't found in the USA, and was so glad to be able to order from your company. I made "banana bean" cookies and your flour was easy to work with and tastes really good. One request please: could you possibly make also the organic lupine beans themselves available for purchase? I can get just the non-organic lupine beans here in the USA. I am looking for organic, and I would prefer using your company because of how well you did my lupin flour order. Thank you!

Dated: 05/24/2017
by Mary Ann from SYRACUSE, UNITED STATES

I am so happy with my order from Santi-shop. I am so glad Santi-shop exists! I ordered a number of pounds of organic lupin flour, which I haven't found in the USA, and got it here in New York State, USA, in just 4 days, and all in excellent condition. Great job, Santi-shop!

by Santi-shop

Tank you for this nice comment. But transportation between Europe and US is out of our control and (unfortunately) not always as efficient.

Dated: 12/25/2016
by Geesung from LAGUNA NIGUEL, UNITED STATES

I am so glad that I order online for the items from Santi-Shop. I am very satisfied wiith customer service, accuracy and timing of the orders. Thank you Santi-Shop

Dated: 12/25/2016
by Geesung from LAGUNA NIGUEL, UNITED STATES

I am so glad I can shop online for the items from Santi-Shop. I am very satisfied with customer service, accuracy and delivery time of the orders.

Dated: 10/24/2016
by Andrea from WILEN BEI WOLLERAU, SWITZERLAND

I buy henna from the Santi-shop and it always arrives promptly and packed well. I've been ordering from here for three years now and am a satisfied customer.

Dated: 09/25/2016
by Antya from CHATHAM - MEDWAY, UNITED KINGDOM

Really happy with your lupin flour. But very upset that you haven't replied to my last 4 email messages!!!! Extremely rude!

by Santi-shop

These were mails asking for internet links. Since we receive many of those kind of mails we tend to ignore them. This is the reason why we didn't answer. We apologize for this and will answer today.

Dated: 06/18/2016
by Alexandre from AUDERGHEM, BELGIUM

Guys, I'm from Belgium and when we speak about food, I have high standards and high expectations. Firstly, I could'nt believe the price were that low: that only means that food quality and/or service is bad. Which is not the case: soja proteins were damn goods, as well as the nuts, tea and all the other products I bought. The products were also quickly delivered and without a damn damage. In a nutshell: one of the best online shop I ever bought from.

Dated: 03/03/2016
by Marsha from COBOURG, CANADA

We have been customers of Santi-shop for 2 years! We have found their prices are reasonable, products are exceptional and their customer service is super. We live in Canada and have received our orders promptly and in great shape. Nothing has ever been broken. We will continue to shop at Santi-shop as their service is excellent!

Dated: 02/15/2016
by Clara from HAMPTON, UNITED KINGDOM

Santi shop is honestly the best place I have ever bought anything online. The service is always so excellent-super fast shipping,emails answered so quickly and efficiently and always so friendly and polite. The products are so good too. There is always what I need at really good prices and great value shipping too. I thoroughly recommend them. Have been buying from them for years and will continue!

Dated: 11/23/2015
by Sarah from STANSSTAD, SWITZERLAND

I am so happy that I found and ordered from Santi-shop. The service was efficient and the products fantastic. They communicated with me via email what was going on with my order through every step of the process. My only suggestion is to make this guestbook more visible on the website. I searched and searched for reviews and didn't find much. If I had viewed this guestbook first and read the wonderful reviews, I would have definitely bought more! Thanks so much.

Dated: 10/04/2015
by Dennis from WELSHPOOL, UNITED KINGDOM

Thanks for your super fast service, I will for sure be buying from you on a regular basis. Five Star plus. Dennis Pryce, Welshpool, Wales, UK.

Dated: 06/21/2015
by Christine from IPSWICH, UNITED KINGDOM

I am very pleased to have found Santi Shop as I can get items from them that I can't get elsewhere. They seem to stock good quality items. Their service is also excellent & can't be faulted & the delivery fast.

Dated: 04/19/2015
by Jan from TIMARU, NEW ZEALAND

Thankyou sooo much Santi - Shop you are the best thing ever for me, Having found you and finding you can supply me with my favourite Chataine Henne colour :) I am one very happy customer:)

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